Bonjour,
Depuis quelques jours je suis confronté à ce blue screen (whea_uncorrectable_error) qui interviens surtout quand je suis en jeu... j'aimerai beaucoup recevoir votre aide pour résolutioner le soucis.
RTX 2080 Gaming X Trio
Carte mère: MSI Z390 Gaming Pro Carbon
Alim: Corsair RM 750x
RAM: Corsair Vengeance 2x8Go Pro RGB
Proc: Intel I7 9700k
Je vous mets également un rapport du logiciel "WhoCrashed"
System Information (local)
Computer name: PC-DAVID
Windows version: Windows 10 , 10.0, build: 17763
Windows dir: C:\Windows
Hardware: MS-7B17, Micro-Star International Co., Ltd., MPG Z390 GAMING PRO CARBON (MS-7B17)
CPU: GenuineIntel Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17115340800 bytes total
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Sat 16/02/2019 22:09:13 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021619-8359-01.dmp
This was probably caused by the following module:
Bugcheck code: 0x124 (0x0, 0xFFFFC081B906D028, 0xB2000000, 0x30005)
Error:
file path: C:\Windows\system32\hal.dll
product:
company:
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 16/02/2019 22:09:13 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module:
Bugcheck code: 0x124 (0x0, 0xFFFFC081B906D028, 0xB2000000, 0x30005)
Error:
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: dc1_controller.sys .
Google query:
Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Merci.
Depuis quelques jours je suis confronté à ce blue screen (whea_uncorrectable_error) qui interviens surtout quand je suis en jeu... j'aimerai beaucoup recevoir votre aide pour résolutioner le soucis.
RTX 2080 Gaming X Trio
Carte mère: MSI Z390 Gaming Pro Carbon
Alim: Corsair RM 750x
RAM: Corsair Vengeance 2x8Go Pro RGB
Proc: Intel I7 9700k
Je vous mets également un rapport du logiciel "WhoCrashed"
System Information (local)
Computer name: PC-DAVID
Windows version: Windows 10 , 10.0, build: 17763
Windows dir: C:\Windows
Hardware: MS-7B17, Micro-Star International Co., Ltd., MPG Z390 GAMING PRO CARBON (MS-7B17)
CPU: GenuineIntel Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17115340800 bytes total
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Sat 16/02/2019 22:09:13 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021619-8359-01.dmp
This was probably caused by the following module:
Vous devez être connecté pour voir les liens.
(hal+0x42667)Bugcheck code: 0x124 (0x0, 0xFFFFC081B906D028, 0xB2000000, 0x30005)
Error:
Vous devez être connecté pour voir les liens.
file path: C:\Windows\system32\hal.dll
product:
Vous devez être connecté pour voir les liens.
company:
Vous devez être connecté pour voir les liens.
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 16/02/2019 22:09:13 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module:
Vous devez être connecté pour voir les liens.
(dc1_controller+0x5D8D)Bugcheck code: 0x124 (0x0, 0xFFFFC081B906D028, 0xB2000000, 0x30005)
Error:
Vous devez être connecté pour voir les liens.
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: dc1_controller.sys .
Google query:
Vous devez être connecté pour voir les liens.
Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
Vous devez être connecté pour voir les liens.
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic
Vous devez être connecté pour voir les liens.
for more information.Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Merci.