Résolu Problème asus w8.1 plante APC_INDEX_MISMATCH

  • Auteur de la discussion Raphaelgg
  • Date de début

_Othy_

Helper
l'erreur 2 indique que snappy n'a pas trouvé les fichiers zip contenant les pilotes...
il les a bien téléchargé ??
 
U

User_1505931

Invité
Et sur le site constructeur du portable tu ne trouve pas tes pilotes?
Voir même réinitialisé " d'usine" ton pc?
Ps, Désolé_Othy_, je voulais juste savoir si il avait tenté.;)
 

Raphaelgg

Habitué
En général je passe par mes drivers pour les pilotes philou...

J'essaye d'attendre pour l'option "réinitialiser aux paramètres d'usines" car c'est assez fastidieux de tout réinstaller.

Par contre @_Othy_ j'ai réussi à télécharger les pilotes via ton logiciel mais quand j'ai voulu les installer mon ordi a buggé avec cette fois ci le message d'erreur "bad pool header"....
 
U

User_1505931

Invité
Tu peux tenter ce mode opératoire pour trouver quel pilote ou matériel est en cause:
 

Raphaelgg

Habitué
J'essaye de suivre le tuto de Philou avant de retenter.

J'ai de nouveau eu mon bug "apc index mismatch" alors que j'étais en connexion filaire 4g. Bizarre, car cela faisait 1 semaine environ qu'il n'était pas apparu...
Avant c'était systématique, maintenant on dirait que c'est ponctuel et totalement du au hasard....
 
U

User_1505931

Invité
Tu peux pas tester un autre modèle connexion filaire 4g ?
Et coté connexion limité, tout est ok?
 

Fichiers joints

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    282.8 KB · Affichages: 1

Raphaelgg

Habitué
Un autre modèle de connexion filaire ? Je ne vois pas ce que tu veux dire.

Je n'ai pas "connexion limitée".

Par contre c'est bon j'ai enfin réussi à installer toutes les maj via snappy !
 

Raphaelgg

Habitué
Re
Alors j'ai testé et le bug est toujours là. Mais c'est vraiment bizarre, les éléments déclencheurs ont changé... Est-ce que vous jouez à overwatch ? ça serait plus simple pour expliquer.

Mais en gros, je peux jouer en ligne, mais si je fais certaines actions, le bug arrive...

j'ai aussi essayé de teste à nouveau de lancer Origin et cela fait bug aussi l'ordi.
 
Dernière édition:

_Othy_

Helper
quand tu parle de bug, sois precis, surtout si ca change...
ton pc fait toujours des BSOD avec APC_INDEX_MISMATCH ?
si ce n'est pas le cas, redonne le whocrashed des BSOD

et w10, ca ne te tente toujours pas d'essayer ? ^^
 

Raphaelgg

Habitué
Désolé,
oui je parlais du bsod avec APC_INDEX_MISMATCH
Je vais reposter un rapport

pour w10, je ne peux pas actuellement en faite, je n'ai pas le matos et je déménage bientôt, je pourrai le faire pas avant juin...
 

Raphaelgg

Habitué
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 26/04/2019 21:33:04 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042619-33218-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFF1DF007CA, 0x0, 0xFFFF, 0xFFFFD00023E1FB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 26/04/2019 21:33:04 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x68C9)
Bugcheck code: 0x1 (0x7FFF1DF007CA, 0x0, 0xFFFF, 0xFFFFD00023E1FB80)
Error: APC_INDEX_MISMATCH
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 26/04/2019 21:26:02 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042619-28625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFA41F107CA, 0x0, 0xFFFF, 0xFFFFD00181D64B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 26/04/2019 21:10:18 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042619-27562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFD93CC07CA, 0x0, 0xFFFF, 0xFFFFD0003C63FB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 25/04/2019 21:18:12 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042519-49375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFE2DDF07CA, 0x0, 0xFFFF, 0xFFFFD0002166DB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 23/04/2019 22:18:26 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042319-35203-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFD290407CA, 0x0, 0xFFFF, 0xFFFFD001C87E8B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 23/04/2019 21:15:54 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042319-34656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFE764607CA, 0x0, 0xFFFF, 0xFFFFD001A9794B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 23/04/2019 20:51:14 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042319-35703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FFFE73407CA, 0x0, 0xFFFF, 0xFFFFD0003A4BAB80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 21/04/2019 16:57:22 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\042119-63796-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x19 (0x23, 0x6, 0x0, 0xFFFFE00057985D20)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 12/04/2019 16:45:49 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\041219-39031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1402A0)
Bugcheck code: 0x1 (0x7FF96F3F07CA, 0x0, 0xFFFF, 0xFFFFD00021844B80)
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

On your computer a total of 20 crash dumps have been found. Only 10 have been analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



J'ai bien l'impression que ce sont exactement les mêmes fichiers qu'au début qui me font cette erreur APC_INDEX_MISMATCH...
 

svoglimacci

check memory failed but no bug detected
Pour sauvegarder tous mes fichiers j'ai pas de disque dur externe....
Je n'ai pas tout suivi, il se peut que tes pbs t'empêchent de le faire, mais as tu pensé au HD de ta box, si tu as une box et si elle a un HD...
 

svoglimacci

check memory failed but no bug detected
PS : en général on y accède bien en réseau :)
 
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